Terms of Use

The website of ¨IOANNOUJEWELS.GR¨ aims at informing consumers on our products, allowing them to place their orders online. Access to the site IOANNOUJEWELS.GR and its use are subject to the following terms and conditions, which prevail over any other prior inconsistent agreement between Access to the site and its use are subject to the following terms and conditions, which prevail over any other prior inconsistent agreement between IOANNOUJEWELS store and their users-visitors, explicit or implicit. The store takes all appropriate measures, so that any data and other information contained in the site are complete, accurate and reliable. The store does not warrant, guarantee or make any representation whatsoever regarding the correctness, completeness, accuracy, or reliability of such information and shall not be held liable towards the users for any loss or damage resulting from their incorrectness or inaccuracy. The store reserves the right to make changes to its site, add, modify, or delete any element or information included herein without prior notice. In addition, the store reserves the right to amend these terms and conditions at any time. Access to the site presupposes that you have read and understood the terms hereof and that you have totally accepted them. Any dispute arising out of the use of the services hereof between the user and the store shall be subject to Greek Law and shall be resolved by the Courts of Volos, Greece.

ORDERS

Placing a valid order is only possible provided that the consumers have legal capacity according to the Greek Civil Code, i.e., provided that they are aged 18 years of over and they have not been placed under judicial support with regard to the conclusion of an agreement of sale. Placement of an order is done as follows: Α) By online ordering, by the side of the customer. Completion of the order is done after unconditional acceptance of these Terms of Use and Final Submission of the order. Up to the point of Final Submission, the customer may cancel his/her pending order at any time. After Final Submission, cancellation of the order is done by the customer in consultation with the store, either by telephone, or by sending an e-mail message to info ioannoujewels@gmail.gr , with reference to “Order Cancellation” and its code, provided that the order has not been sent yet. In case the order has already been sent, the customer shall bear any costs of returned goods and order shipping costs. Β) By e-mail, by sending an e-mail message to the e-mail address ioannoujewels@gmail.gr , or by following the relevant application of the site at the contact option, where the customer fills in the corresponding form. This method is recommended in case of an order for a custom-made item, which entails either a modification, or construction of a specific product by the store (e.g., wedding rings, engraving ,or modification of a ring to a particular size). In reply to your message, we shall contact you personally, by any appropriate means, in order to achieve the best and fastest service possible.

Property Rights

  The contents of this site constitute intellectual property of IOANNOUJEWELS store. The mark designation, trademark, and domain name constitute property of the store. All information, texts, graphics, designs, software, and original photographic material, constitute intellectual property of the store, and are protected according to the relevant provisions of Greek and European Law. Any reproduction, distribution, modification, or use for commercial purposes of these contents without the prior written permission of “IOANNOUJEWLS” store is prohibited.

Right to a return / replacement

In case of real defect or lack of properties agreed, the buyer shall be entitled to ask for one of the following: a) repair of the product, or b) its replacement, or c) proportional reduction in the price, or d) withdrawal from the sale agreement, without any charge to the buyer. The consumer shall have the right to claim repair or replacement of the product without charge, provided that: •The order is wrongly executed, i.e., another item is delivered instead of that of the order, or a wrong quantity, a defective product, or a damaged package is delivered. •The consumer contacts the store within 48 hours after receipt of the product, by calling at 2421025239, or by sending an e-mail at •ioannoujewels@gmail.gr, in order to report the problem and obtain approval for return. •If the product does not correspond to the order, it must have been left unused and kept in its package, in the condition it was received. •In any case, the product must be returned along with all original accompanying documents (receipt of purchase, guarantee, instructions for use), and its original packaging. •All returns are done through the postal service indicated by us to our customers and they are chargeable to the store.